The company offers the possibility of delivering the products ordered, subject to payment by the customer of the applicable shipping charges.
However, in the event that the customer has an account with a recognized delivery company, the latter must complete the section to this effect when completing his order, indicating in particular his account number with the said delivery company.
In the absence of instructions to this effect, products will be shipped by a means deemed appropriate by the Company, and any freight charges due will be billed to the customer in addition.
Unless otherwise agreed, the Company reserves the right to deliver products sold to the customer as they become available. Orders whose delivery is delayed at the customer's request will be subject to additional storage charges as well as any other incidental charges caused by the delay.
The Company offers no guarantee as to the possibility of returning any product in the event that the customer is not completely satisfied with his purchase.
In the event that a product return is accepted by the Company, all transportation, storage and other costs associated with the return will be the sole responsibility of the customer.
All requests for returns, exchanges or credit must be made no later than 30 days following the date of purchase for in-stock products.
Custom-made products (special orders of non-stock items) cannot be returned, exchanged or credited.
All returns will be subject to an additional charge of 15% of the invoiced cost of the product sold.
In all cases, any product returned in this way must be in a condition deemed satisfactory by the Company and must, where applicable, be in its original packaging, enabling it to be resold, and must be accompanied by the original invoice issued on the occasion of purchase. Any return request that does not comply with these conditions will be refused by the Company.
